Do people in your company think their business partners and work colleagues from
another culture are behaving unprofessionally? Perhaps they keep
changing their minds, or they are unrealistic about deadlines.
It may be that they do not show you enough respect, or else they
seem unfriendly. If you notice differences that make you think "these
people do not know how to do business", it is likely that you
are experiencing a clash of cultural values. Contexts
intercultural training workshops help people to better
understand their own and others’ cultural values and to appreciate how other ways of working can be effective too.
Training is tailored to the specific needs of each group.
Participants learn how to recognise what is going on under the
surface and to take action to work more effectively together.
Working in Switzerland
This workshop supports incoming employees and their Swiss-based
colleagues as they try to make sense of each others’ work
patterns and communication styles. This can range from seemingly
trivial issues like greeting people, to major topics like
leadership styles, flexibility and following through on
commitments. Participants assess their own behaviour preferences
in challenging situations and then in groups explore why
different choices make sense in their different cultures. The
trainer uses their observations as a springboard to examining
cultural values systematically. Participants learn how to
communicate explicitly and objectively about differences and
integrate their different approaches to work more effectively in
Getting on with the locals
This workshop offers insights and practical advice to help
international staff and their families feel comfortable living
in Switzerland. Typical incidents are used as a springboard to
help newcomers compare their own expectations and behaviour with
those of their Swiss neighbours, friends and colleagues. Topics
include greeting people, making conversation, written and
unwritten rules, dealing with criticism, and local schooling.